Privacy Policy

Fondation Santé Urbaine is committed to protecting the personal information of its donors, partners, event participants, employees, and volunteers. We collect, use, and disclose information on a daily basis for solicitation, communication, and event participation purposes. We adhere to the highest ethical standards when handling all information, especially personal information.

This Privacy Policy is intended to help you understand our personal information collection, use, disclosure, and storing practices.

By providing us with personal information through our website, by filling in an event participation form, or by filling in a donation form online, by email, by mail, in person, or by telephone, you agree to the processing of your personal information in compliance with what is indicated in this policy, and you authorize Fondation Santé Urbaine, its service providers, and related third parties to process your personal information for the purposes set forth below when necessary.

WHAT PERSONAL INFORMATION DO WE COLLECT?

“Personal information” refers to any information that allows us to directly or indirectly identify a physical person. Here is a more detailed description of the personal information collected:

Professional and/or personal contact information, such as first name, surname, addresses, email addresses, telephone numbers, date of birth, gender;
Biographical information such as job title, name of employer, professional or personal experiences, networks, social engagement, professional affiliations, family ties, photos, and video or audio content;
Marketing-related information and information on preferred methods of communications as well as related information such as dietary preferences, comments, and survey responses;
Information on donation history, participation in foundation events, billing information, and financial information such as a billing address, bank-related information, or payment information;
Recruitment-related information such as a curriculum vitae, information on education and job history, details on professional affiliations or other information relevant to the potential recruitment by Fondation Santé Urbaine;
Information on website use and other technical information, such as details on visits to our site, interaction with our ads and online content, or information collected through cookies and other tracking technologies;
Information on business donation policies and community investments, donations and donation habits, recognition received, decision-making processes, and on the people involved in the organization;
Any other personal information provided; please note that if you provide personal information on other people (such as your clients, board members, managers, shareholders, beneficial owners, or your loved ones), you must ensure that you have duly notified them that you are providing us with their information and that you have obtained their consent to such communication of information. Where applicable, you must provide evidence of the consent given (date, time, means), in circumstances where such consent is necessary for the processing of personal information.
Professional and/or personal contact information, such as first name, surname, addresses, email addresses, telephone numbers, date of birth, gender;
Biographical information such as job title, name of employer, professional or personal experiences, networks, social engagement, professional affiliations, family ties, photos, and video or audio content;
Marketing-related information and information on preferred methods of communications as well as related information such as dietary preferences, comments, and survey responses;
Information on donation history, participation in foundation events, billing information, and financial information such as a billing address, bank-related information, or payment information;
Recruitment-related information such as a curriculum vitae, information on education and job history, details on professional affiliations or other information relevant to the potential recruitment by Fondation Santé Urbaine;
Information on website use and other technical information, such as details on visits to our site, interaction with our ads and online content, or information collected through cookies and other tracking technologies;
Information on business donation policies and community investments, donations and donation habits, recognition received, decision-making processes, and on the people involved in the organization;
Any other personal information provided; please note that if you provide personal information on other people (such as your clients, board members, managers, shareholders, beneficial owners, or your loved ones), you must ensure that you have duly notified them that you are providing us with their information and that you have obtained their consent to such communication of information. Where applicable, you must provide evidence of the consent given (date, time, means), in circumstances where such consent is necessary for the processing of personal information.

We do not knowingly collect information from children or others under the age of 14. If we learn that we have collected personal information from minors without verification of parental consent, we will take steps to delete that information from our servers.

Cet évènement s’inscrit dans le cadre du programme Boxing for School, soutenu par la Fondation Santé Urbaine. Ce programme agit sur la santé globale des jeunes vulnérables et sur leur persévérance scolaire en utilisant le sport comme outil d’intervention psychosociale.

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect your personal information from you and during our interactions with you as follows:

When you sign up for events;
When you donate to our organization, regardless of the type of donation;
When you sign up to volunteer with our organization;
When we provide services to you;
When we hire you as an employee;
When you interact with our website, as for example through our online contact form.

HOW DO WE USE PERSONAL INFORMATION?

Rest assured that we only use your personal information to achieve the primary and applicable legitimate purpose for which it was collected, or for purposes consistent with that primary purpose. With your consent, we may collect, receive, and use personal information for various business-related purposes:

For solicitation purposes;
To facilitate the use of our website and ensure content is relevant;
For marketing, communication, and business development purposes;
For research and development purposes (including from a security perspective) to carry out analyses and better understand donor, volunteer, and partner needs;
For recruitment purposes, to allow us to process job applications and assess whether a person meets the job requirements for the job they are applying to at Fondation Santé Urbaine;
To meet our legal, regulatory, or risk management obligations, or to enforce our rights or protect the rights of third parties;
To prevent fraud and/or conduct other background checks that may be required at any time by applicable law, regulation and/or best practices (if false or inaccurate information is provided or fraud is detected or suspected, information may be forwarded to fraud prevention organizations and may be recorded by us or such organizations). When processing special categories of personal information, we may also rely on important public interests (crime prevention or detection) or legally founded claims;
To reorganize or modify our organization (for example, by merging, consolidating, or giving up a part of our organization’s mission); we will, in such a situation, take all possible steps to ensure the protection and security of personal information.

WHO HAS ACCESS TO YOUR PERSONAL INFORMATION?

Fondation Santé Urbaine does not share personal information except with certain third parties in its network when necessary and after signing a confidentiality agreement with, notably:

Third-part service providers or partners, specifically those who provide donation solicitation, data and website analysis, application development, hosting, maintenance, and other services. We ensure the protection of your information when transmitted to third parties by having them sign a confidentiality agreement;
Government authorities and law enforcement agencies where required by applicable law;
Fondation Santé Urbaine employees and volunteers for recruitment purposes of human resources, volunteers, and for financial contribution and other solicitation purposes.

Fondation Santé Urbaine can also use the services of third-party sites such as Google, Facebook and LinkedIn, to promote its content and offers.

When you visit our website, these third parties may use cookies, web beacons, or similar technologies on your hard disk to collect or receive information about your online behaviour on the website and elsewhere on the Internet. These technologies are used to post targeted and relevant advertising based on your interests. You can consult cookies and delete them if you wish. Please refer to your browser settings to make the appropriate changes.

For more information on cookies, please read our Cookie Policy.

HOW LONG DO WE STORE PERSONAL INFORMATION?

We will retain personal information only as long as necessary for the purposes described in this policy and in our document retention and destruction policy in accordance with our legal obligations.

We anonymize obsolete personal information, if, for example you indicate that you wish to permanently cease contributing to Fondation Santé Urbaine and forgo any form of recognition.

You may request rectification or deletion of information at any time by contacting the person responsible for the protection of personal information.

WHERE DO WE STORE PERSONAL INFORMATION?

Personal information is stored and processed in Quebec, Canada. Access to personal information, whether electronic or in rare cases paper-based, is protected, and our security measures are regularly reviewed.

In some cases, personal information may be hosted outside Quebec, in any country, state or province where we have facilities or use third-party service providers, namely Google, Paysafe, PayPal, Benevity, and CanadaHelps. However, our practices regarding your personal information remain governed by this policy and applicable Quebec laws at all times.

HOW DO WE PROTECT PERSONAL INFORMATION?

We follow generally accepted industry standards to protect information submitted to us, both at the time of transmission and once we receive it. We maintain appropriate physical, technical, or administrative safeguards to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, misuse or other unlawful forms of processing of personal information in our possession.

We have taken steps to ensure that the only staff members who have access to your personal information are those who need to know.

WHAT RIGHTS DOES A PERSON HAVE REGARDING THEIR PERSONAL INFORMATION?

In accordance with applicable data protection laws, an individual has the following rights with respect to their personal information:

Access and rectification: the right to request free access to one’s personal information, to rectify any incomplete or inaccurate personal information about oneself, to have outdated or unjustified information deleted. We may ask for identification to verify the legitimacy of the request. In the event of abuse, the foundation reserves the right to impose administrative charges.
Deindexing: the right to request that we stop disclosing your personal information or that we deindex any hyperlink attached to your name giving access to information if such disclosure causes you harm or contravenes the law or a court order (right to erasure or to be forgotten).
Anonymization: the fact that our organization can, instead of destroying personal information, anonymize it and use it only for serious and legitimate purposes.
Withdrawal of consent: the right to withdraw your consent to the use and disclosure of your personal or other information. This withdrawal may be total (however, we may no longer be able to offer you certain services, such as issuing tax receipts) or may apply only to certain types of transactions or their frequency.
Objection and complaint: the right to lodge an objection with our foundation concerning any non-compliance with legislation on the protection of personal information and, if the problem is not resolved, to lodge a complaint with data protection authorities.

To exercise any of these rights, please contact the person responsible for personal information.

HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES?

Like most websites, the Fondation Santé Urbaine site uses cookies. By browsing our site, you consent to the use of cookies. Most web browsers automatically accept cookies. These cookies only store information related to your behaviour on our site and do not have the ability to retrieve other types of data from your hard drive. No personal information is collected without your prior consent.

Please note that you can disable cookies by modifying your web browser’s settings. However, this may limit the use of our site and make it more difficult to use.

For more details on the cookies we use, please read our Cookie Policy.

HOW TO CONTACT US?

To ask questions, comment, or make a complaint about this policy or personal information, to exercise your rights, file a complaint, or obtain information on our policies and practices regarding service providers, please contact the person responsible for the protection of personal information by email at info@fondationsanteurbaine.com, by telephone at 514-765-7302, or by mail at the following address:

Fondation Santé Urbaine
Attention: Karine Chateauneuf
Privacy Protection Manager
1560 Sherbrooke East, Suite F1123
Montréal, QC H2L 4M1

HOW IS THIS PRIVACY POLICY UPDATED?

We reserve the right to modify the content of our website and how we use cookies without notice, and consequently, our Privacy Policy and Cookie Policy may be modified from time to time in the future. We therefore suggest you read them every time you visit our website to stay informed about how we process your personal information.

This policy was last update on July 4, 2024.